“We did a lot of insight research about how people live with technology,” said Esther Lee, senior vice president for brand marketing, advertising and sponsorship at AT&T in Dallas, which included “ethnographies, shop-alongs and spending time in people’s living rooms.” AT&T adopted "Rethink possible" as the theme of its advertising in a corporate image campaign that began in April 2012.
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On top of "Rethink possible," new elements of the campaign will include the phrase, "It's what you do with what we do." This phrase is meant to acknowledge significant shifts in the marketplace since 2010, particularly how much more consumers want to be in control of brand experiences.
This new approach AT&T has been working with seems to sound like a practical way to advertise. Do you think this brand shift will focus on a new target market? Or will it just increase/decrease its popularity with its current market?
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